What Data We Collect and Why
We collect the information you give us when you register — your name, email address, mobile number, and the payment method you choose to use, whether that is JazzCash, Easypaisa, or Raast. When you make a deposit or request a withdrawal, our payment processor records the
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transaction reference and wallet identifier attached to that transfer. We do not store your JazzCash or Easypaisa PIN at any point. We also collect device data automatically — browser type, IP address, and session timestamps — so we can detect unusual login patterns and protect your
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account from unauthorised access. Usage data, such as which sections of the site you visit or how long a session runs, helps us understand where the account flow needs improvement. We keep payment transaction records for as long as we are legally required to under applicable
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financial rules, and account profile data for as long as your account remains active. Once you request account closure, we begin the deletion process for data we are not obligated to retain. Access to your data is restricted to staff who need it to operate or
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secure the platform. We do not sell your personal information to third parties. Availability of our services depends on local law and eligible regions, and data handling follows the same scope.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.